Due to the massive amount of issues plaguing the latest Batman game Arkham Knight, Warner Brother Games have suspended future sales of the game for the PC. Warner Brother Games also released an open letter apologizing and stating they plan to address all of these issues as soon as possible and make the game available again.
The suspension comes after the slew of negative reviews release for the PC port of the game. Users are locked to 30fps and have little to no advance video controls. The issues continue with more general and obvious bugs that cause the game to crash and become unplayable.
Dear Batman: Arkham Knight PC owners,
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.
We’re hoping this will put other publishers on notice and make them realize that releasing an unfinished game is unacceptable and thanks to Steams new refund policy, they will end up loosing out in the long run.
